Addiction Nurse Care Manager

Job Summary

The Addiction Nurse Care Manager (NCM) will help care for patients who have substance use disorders using a harm reduction philosophy and in collaboration with a multidisciplinary team of office-based addiction treatment (OBAT) providers at the South Boston Community Health Center (SBCHC). The NCM will partner with medical providers, including Family Medicine resident physicians, nursing staff, behavioral health clinicians, medical assistants, and care coordinators in overseeing the activities of the OBAT clinic.


  • Degree from an accredited school of registered nursing
  • Active license for Registered nurse in the Commonwealth of Massachusetts
  • Current basic life support (BLS) certification
  • At least two (2) years of nursing experience
  • At least one (1) year of experience working with patients with substance use disorders/addiction
  • CARN certification (preferred)


Representative Job Duties

  • Performs initial patient intakes as needed in collaboration with provider.
  • Assists in the development and/or periodic revision of clinical protocols for care of OBAT patients.
  • Serves as point person within SBCHC for logistical questions about OBAT patients.
  • Serves as point person for external referrals to OBAT program.
  • Maintains tracking system for all OBAT patients.  
  • Maintains availability to see patients for walk-in visits.
  • Maintains availability to see and co-manage OBAT patients with providers.
  • Assists providers in reaching out to patients pre- and post- buprenorphine inductions.
  • Orients new patients to OBAT system and reviews treatment agreement and consent process.
  • Provides ongoing education and proactive support of patients and coordination of services.
  • Counsels patients appropriately regarding harm reduction.
  • Conducts weekly chart reviews to ensure adequate care coordination and scheduling.
  • Provides follow-up care in person and via telephone when needed, proactively, including scheduling clinical visits.
  • Facilitates q6 month behavioral health appointments, more frequent if needed.
  • Assists in phone triage about prescription refills, urine drug screen and lab results.
  • Works with the pharmacy and the OBAT providers in managing medication related challenges.
  • Organizes random urine drug screens and pill counts as necessary.
  • Completes prior authorizations when necessary.
  • Connects patients to detox or inpatient treatment assistance when needed in collaboration with behavioral health.
  • Communicates with outside behavioral health facilities/providers and facilitates releases of information.
  • Participates in monthly case reviews of OBAT patients with providers. 
  • Consistently uses clear concise and effective communication written/oral and comply with departmental policies when sharing/documenting relevant patient care data.
  • Completes appropriate documentation with excellent record keeping.
  • Collects data for the bureau of substance abuse services (BSAS) quarterly and at discharge; submits this data when required.
  • Leads or co-leads quarterly addiction-related case presentations or discussions with clinic staff and providers.


Competitive benefits package.  Generous tuition assistance after 1 year of service.

Please send resumes to:

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