Insurance Verification Coordinator

Job Summary

The Insurance Verification Coordinator is responsible for ensuring our patients are covered for their visits.  This role collaborates diligently with the Front Desk Registration staff to minimize denials and claim rejections.

 

Qualifications

High school diploma required; bachelor’s degree preferred.  Basic knowledge of insurance plans such as Medicare, Medicaid, and private carriers.  Experience with eligibility sites such as MMIS or TriZetto preferred.  Ability to multi-task while remaining detail focused.  COVID-19 Booster and flu shot required for employment.

Representative Job Duties

  • Conducts pre-verification by utilizing the appropriate web-based resources.
  • Guarantees the patient’s insurance information and demographics are 100% accurate and complete in OCHIN.
  • Contacts patients regarding any insurance disputes prior to visit to secure coverage.
  • Conducts outreach to patients.
  • Speaks to patients about insurance issues in a friendly manner.
  • Assists registration in all departments when needed.
  • Accepts additional responsibilities as requested.

Competitive benefits package. Generous tuition assistance available after 1 year of service.

Apply Now

Please submit cover letter and resume to hr@sbchc.org.

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What You're Saying

“I feel that it is a well-oiled machine, with Dr. Brout at South Boston. I just can't say enough good things! They know why I am there without a computer, since everybody knows what is going on with me, all staff. Everybody is on the same page, for a level of healthcare I had never experienced.”
Family Medicine/Dr Brout
Family Medicine Patient 2022
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BH Parent
Parent of Behavioral Health Patient 2022
“I like the attentiveness and feeling heard. I appreciate the fact that providers always make me feel involved in decisions.”
Behavioral Health
Behavioral Health Patient 2022
“I like that the service is more personalized because you know the people, and that is very important.”
Dental
Dental Patient 2022
“I liked that they were attentive and fast. They gave me the support I needed and were empathetic and organized. I went to a lot of departments, and all of the staff was this way.”
Family Medicine
Family Medicine Patient 2022
“The staff in the lab, Verinta or "V," is amazing. My son was literally giddy with delight at her joking and playfulness. He was actually so happy with her, he didn't react to the blood draw, but then cried outside a tiny bit with a delayed reaction like "hey, wait, that hurt." She is an absolutely phenomenal addition to the phlebotomy team! Overall, a great experience.”
May 2019
Parent of a Pediatric Patient
“Dr. Kane always asks me if I understand everything and whether or not I need further clarification... I really appreciate him explaining everything so in depth.”
2018
Eye Care Patient 2018
“There’s an emphasis on education here. Dr. Chiakpo and Marianna (a nurse in training) provided a lot of background concerning my issue and even brought in diagrams, which I greatly appreciated, since I’m a visual learner. They both gave me space to ask questions on everything. I really appreciated the time they spent with me.”
2018
Family Medicine Patient 2018
“I truly enjoyed the sweetness of Dr. Biffi. She was very detailed in her explanations, and thoroughly checked and re-checked everything. She really impressed me.The assistant was also very good, dedicated, and professional.”
2018
Eye Care Patient 2018
“My ride was late, but Dr. Green waited an hour for me. When I got there, she took me right in, so that was very nice. She gave me a prescription; she actually brought the prescription all the way outside to give it to me, since I had forgotten it. She is excellent! Everyone is very nice and very understanding. I really liked the center; everyone was very cordial to me.””
2018
Adult Medicine Patient 2018