Referrals Coordinator

Job Summary

The Referral Coordinator is responsible for coordinating all South Boston Community Health Center’s patients through the referral process.


High School Diploma; knowledge of the referral and prior authorization system.

Representative Job Duties

  • Collects request for SBCHC and outside specialists or diagnostic visits and determines whether managed care authorization is needed.
  • Obtains provider authorization (or denial) for a referral and notifies outside specialists and patients of authorization numbers.
  • Documents  in the medical record:  details about referral; the steps to making the referral ; and communications regarding the referral
  • Serves as liaison between the outside specialist and referring physician and schedules internal and external appointments.
  • Notifies patients of scheduled appointments and educates them about their appointments and any necessary preparation.
  • Interacts with insurance companies to obtain the prior authorizations for the patients for high tech radiology procedures and dealing with out of network referrals and worker’s comp. cases.
  • Assumes other duties as required.


Competitive benefits package.  Generous tuition reimbursement after 1 year of service.

Please send resumes to:

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