A Certified Application Counselor Organization

As “ObamaCare” continues to affect the way we access health care in Massachusetts, the South Boston Community Health Center strives to streamline the consumer experience.

With the launch of the new MA Health Connector website, where consumers can apply and shop for affordable health insurance, SBCHC became trained on the important changes under the Affordable Care Act (ACA). Through regular trainings, calls and critical systems updates, SBCHC is frequently informed on the happenings at MassHealth and the Health Connector.

As of October 1, 2013, SBCHC has been named a Certified Application Counselor (CAC) Organization. Simply put, CACs are people who have been trained to help individuals with both the online and paper application processes. Whether you are a first time applicant, or you are a Commonwealth Care member needing to reapply, a CAC is trained to assist in applying for affordable health care coverage.

SBCHC currently has four trained CACs, located in our Health Insurance Services department, that can help you understand what you will be experiencing when accessing the Health Connector. They will walk you through the necessary steps to ultimately enroll in affordable and comprehensive health insurance.

With Certified Application Counselors available to answer your questions about insurance, SBCHC strives to ensure continuous access to health care.

CACs at key hospitals and health centers all over Massachusetts are regularly being given the information needed to aid in consumer assistance, and make the transition to 2014 as smooth as possible. For a list of CACs in your area, visit BetterMAHealthConnector.org.