Medical Assistant – Seaport Location

Job Summary

Under the direct supervision of a provider or registered nurse, the Medical Assistant provides clinical services to Center patients and also provides administrative support to the assigned patient area.

This position is located at our Seaport Clinic, 505 Congress Street, South Boston, MA  02210

36 hours per week – 10-7:30 – Mon – Thurs

Qualifications

High School Diploma or Equivalent; Certification in Medical Assistant Training or enrollment in nursing school, physician assistant school or completion of bachelor’s degree with health science training.

Representative Job Duties

  • Obtains vital signs, performs point of care testing, EKGs and screenings for primary care and specialty patients in the outpatient setting.
  • Assists the registered nurse and provider in provision of clinical care as directed especially with vaccine and medication administration, procedures, pre-visit planning and care coordination.
  • Greets patients and provides nonconfidential information to patients and visitors.
  • Answers telephone calls, takes messages and refers emergency calls to appropriate staff.
  • Ensures patient information is up to date in the computer system.
  • Coordinates obtaining outside records for new patients and patients with outside specialty care.
  • Maintains and clean and well run busy outpatient clinic, specifically the stocking of rooms, rooming of patients, and flow of patient from arrival in the department to departure after completion of their visit and scheduling any return visits.
  • Helps to troubleshoot when providers are running behind, patients are running late, patients are complicated and need extra nursing support, and help to reassigns patients/staff as needed.
  • Exhibits excellent customer service in all care provision.
  • Assists patients in a manner that promotes the perception that staff is courteous, efficient and genuinely interested in patient’s well-being.
  • Maintains communication with provider and patient during appointment sessions as to patient volume, waiting status and any delays in provider’s schedule.
  • Maintains positive working relationship with all departments within the health center.
  • Maintains positive working relationship with supervisory and administrative staff.
  • Performs all other duties as requested by supervisor to ensure efficient overall performance of the facility and quality patient care.
  • Orders supplies and maintains an adequate inventory of stocked items.
  • Maintains inventory of necessary supplies and equipment. Keeps all procedure equipment clean, sterilized and in good working order. Reports any equipment problems to appropriate person for repair.
  • Follows appropriate infection control policies and helps maintain safe environment for patients, visitors and staff.
  • Transports patients via wheelchair to other parts of the Center.
  • Assumes other duties as requested.

Competitive benefits package. Generous tuition assistance after 1 year of service.

Apply Now

Please submit cover letter and resume to hr@sbchc.org.

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What You're Saying

“I feel that it is a well-oiled machine, with Dr. Brout at South Boston. I just can't say enough good things! They know why I am there without a computer, since everybody knows what is going on with me, all staff. Everybody is on the same page, for a level of healthcare I had never experienced.”
Family Medicine/Dr Brout
Family Medicine Patient 2022
“I like the doctors my son has. They listen, are very understanding, and seem like they care. I just like how they are with my son.”
BH Parent
Parent of Behavioral Health Patient 2022
“I like the attentiveness and feeling heard. I appreciate the fact that providers always make me feel involved in decisions.”
Behavioral Health
Behavioral Health Patient 2022
“I like that the service is more personalized because you know the people, and that is very important.”
Dental
Dental Patient 2022
“I liked that they were attentive and fast. They gave me the support I needed and were empathetic and organized. I went to a lot of departments, and all of the staff was this way.”
Family Medicine
Family Medicine Patient 2022
“The staff in the lab, Verinta or "V," is amazing. My son was literally giddy with delight at her joking and playfulness. He was actually so happy with her, he didn't react to the blood draw, but then cried outside a tiny bit with a delayed reaction like "hey, wait, that hurt." She is an absolutely phenomenal addition to the phlebotomy team! Overall, a great experience.”
May 2019
Parent of a Pediatric Patient
“Dr. Kane always asks me if I understand everything and whether or not I need further clarification... I really appreciate him explaining everything so in depth.”
2018
Eye Care Patient 2018
“There’s an emphasis on education here. Dr. Chiakpo and Marianna (a nurse in training) provided a lot of background concerning my issue and even brought in diagrams, which I greatly appreciated, since I’m a visual learner. They both gave me space to ask questions on everything. I really appreciated the time they spent with me.”
2018
Family Medicine Patient 2018
“I truly enjoyed the sweetness of Dr. Biffi. She was very detailed in her explanations, and thoroughly checked and re-checked everything. She really impressed me.The assistant was also very good, dedicated, and professional.”
2018
Eye Care Patient 2018
“My ride was late, but Dr. Green waited an hour for me. When I got there, she took me right in, so that was very nice. She gave me a prescription; she actually brought the prescription all the way outside to give it to me, since I had forgotten it. She is excellent! Everyone is very nice and very understanding. I really liked the center; everyone was very cordial to me.””
2018
Adult Medicine Patient 2018