Pediatric Care Coordinator/Case Manager

Job Summary

The Pediatric Care Coordinator/Case Manager is responsible for the coordination with primary care and behavioral health to deliver comprehensive services to patients and families throughout the continuum of care.

Qualifications

Bachelor’s or Associate Degree in a human service-related field or equivalent work experience. Mental illness or addiction experience helpful. Bilingual/bicultural in Spanish strongly preferred.

Representative Job Duties

Coordination and facilitation of patient care across the continuum of care:

• Identifies patients with barriers to referrals/transition and help patients address them.
• Works collaboratively with the care team to improve and ensure quality/timely care for high risk patients
• Initiates and maintains trusting relationships with children and families
• Assists families in accessing appropriate services to support patients’ behavioral and developmental health.

Patient advocate/ liaison:

• Serves as point of contact for patients.
• Identifies and establishes relationships with community resources; links patients with community resources. Works collaboratively with school systems, early intervention specialists and assists in developing and increasing community collaboration and advocacy.
• Assists patients in problem solving potential issues related to referrals
• Assists patients in utilizing transportation resources to attend medical appointments.
• Assists patients in accessing basic needs including food, clothing etc.
• Assists patients with applying for and retaining affordable housing
• Assists patients with applying for government assistance programs
• Works with the Enroller to help patients with obtaining health insurance

Other Educational/Technical Assistance Duties

• As requested, attend trainings in other subject areas and report and/or provide training to SBCHC staff (and others).
• As requested, attend community and health fairs representing SBCHC’s interest
• Provide technical assistance to other SBCHC committees and assist as appropriate in the development of programs and collaterals.
• Functions as member of the primary care team
• Participates in development of patient care plans with care team
• Meets with care team on a regular basis

Competitive benefits package. Generous tuition assistance after 1 year of service.

Apply Now

Please submit cover letter and resume to hr@sbchc.org.