Welcome, New Patients!

Thank you for choosing South Boston Community Health Center!

You just completed your first visit. Now what?

Sign in to MyChart, our secure patient portal, to access your After Visit Summary, test results, and medication list.

  • Speak to any staff member to gain access to MyChart.
  • Download the app for Apple or Android devices.
  • Log in!

Schedule follow-up appointments now, so you don't have to wait later.

Many of our primary care providers (PCPs) are fully booked for weeks at a time. If you are going to need a visit with your provider in a few weeks, book that appointment today. Here's how:

  • Request an appointment via MyChart, and specify which days of the week and times of day work better for you; or
  • Call us at 617-269-7500 to speak with a staff member.

Act on your Referrals.

If your PCP referred you to another facility for specialty or imaging services, be sure to call that facility to register. It will make it easier to schedule that specialty service later if they already have an account for you in their system.

Plan for Prescriptions.

Prescription refills can take up to 72 hours to be processed. If you are going to need more medication soon, initiate your refill request at least 3 days in advance to avoid delays. Here are the numbers you can call to request additional medication, when your Pharmacy has exhausted all authorized refills:

  • If you fill your prescriptions at our on-site Pharmacy: 617-638-8810
  • If you fill your prescriptions at any other pharmacy: 617-464-7641

Ensure we have accurate insurance information on file.

Anytime your insurance changes, please relay that new information to our Billing department at 617-464-5891.

If you need health insurance coverage, we can help! Click here to learn more.

Be aware that you may be asked for feedback.

At SBCHC, we survey random patients each week about their experience with us. Please share all feedback - positive or negative - so that we can continue to improve.

Consider submitting a Google Review, as well, to help inform future patients.

Stay Connected

Get information from our health experts delivered to your inbox. Sign up today!

What You're Saying

“It's very efficient and has very little wait time. We've enjoyed working with Jocelyn Guggenheim. The assistant who came to give vaccines was very great in our last visit as well.”
Jocelyn Guggenheim
Parent of Pediatric Patient May 2025
“It was great and very attentive by Emma Pitoniak and Catherine Bacon, responded quickly in the MyChart app, and I just feel appreciated, listened to, and heard.”
Emma and Catherine
Internal Medicine/Behavioral Health Patient May 2025
“I was late to the appointment and still found a way to see you. I was 10 minutes late. The check-in staff knew I was sick and still made it happen. I got my glasses, so everything was fast and good. Everything that I said, I liked.”
Eye department
Eye Patient April 2025
“Dr. Dal Molin is excellent at what she does, explains everything that she is doing, and recommends the care that I need. I think that the staff and the care I get from Dr. Dal Molin are excellent and would recommend the office to anybody that asks; they are just very caring people there. I just like the staff there a lot.”
Dr. Dal Molin
Dental Patient May 2025
“Dr. Virtue is very professional, listened to what I had to say, was very thorough, and checked things for me. You can tell that this provider cares as a doctor. Everything from start to finish was very well.”
Cierra Virtue
Family Medicine Patient May 2025
“Deserves 5 stars. Pediatrics department is amazing. Always accommodating, quick with answering questions, super doctors and staff all around. Love!”
Pediatrics
Parent of Pediatrics Patient 2024
“We are an elderly couple who have been patients at the SBCHC clinic for many years. Dr. Saxena stands out for correctness and creating a warm and very communicative doctor-patient environment. The doctor listens very attentively and calmly to everything you tell him. Simplicity in communication, diagnosis, and continuous patient condition monitoring make this doctor stand out from the rest.”
Dr. Saxena
Adult Medicine Patients 2024
“I feel that it is a well-oiled machine, with Dr. Brout at South Boston. I just can't say enough good things! They know why I am there without a computer, since everybody knows what is going on with me, all staff. Everybody is on the same page, for a level of healthcare I had never experienced.”
Family Medicine/Dr Brout
Family Medicine Patient 2022
“I like the doctors my son has. They listen, are very understanding, and seem like they care. I just like how they are with my son.”
BH Parent
Parent of Behavioral Health Patient 2022
“I like the attentiveness and feeling heard. I appreciate the fact that providers always make me feel involved in decisions.”
Behavioral Health
Behavioral Health Patient 2022