Pay Your Bill

Paying your bill is easy.

Billing statements issued by the South Boston Community Health Center (SBCHC) will have a SBCHC header and logo printed on them. The SBCHC Billing department is able to assist you with these bills.

If the statement has a Boston Medical Center, Quest Diagnostics, or other name printed on it, please call the phone number included on that statement for assistance from that facility's billing department. The SBCHC Billing department is, unfortunately, unable to assist with statements from other facilities.

Acceptable Forms of Payment

  • Cash
  • Check
  • Credit Cards: MasterCard, Visa, and Discover
  • Flex Cards for copayments

Payment Methods

  • OnlineMyChart Patient Portal
  • By phone: (617)464-5891
  • By mail:
    South Boston Community Health Center
    ATTENTION: Billing Department
    386 West Broadway
    South Boston, MA  02127

Financial Assistance

Discounted Services

At SBCHC, no one will be denied access to services due to inability to pay; and there is a sliding fee discount program available based on family size and income. All SBCHC patients are eligible to apply for SBCHC’s sliding fee discount program to pay for out-of-pocket expenses associated with services provided.  In the event patients are uninsured or under-insured and are not willing to apply for discounts on services, they will be expected to pay for the full costs of services and out of pocket expenses.

Payment Plans

SBCHC offers payment plans for patients who are have difficulty paying their balances.  In addition, all patients will have the opportunity to work one-on-one with a SBCHC’s Financial Counselor or Billing Department representative to determine a payment program that best suits the patient’s needs.  SBCHC does not refuse to treat patients due to an inability to pay for services.

To learn more about your options, please contact the SBCHC Billing department at (617)464-5891.

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What You're Saying

“I feel that it is a well-oiled machine, with Dr. Brout at South Boston. I just can't say enough good things! They know why I am there without a computer, since everybody knows what is going on with me, all staff. Everybody is on the same page, for a level of healthcare I had never experienced.”
Family Medicine/Dr Brout
Family Medicine Patient 2022
“I like the doctors my son has. They listen, are very understanding, and seem like they care. I just like how they are with my son.”
BH Parent
Parent of Behavioral Health Patient 2022
“I like the attentiveness and feeling heard. I appreciate the fact that providers always make me feel involved in decisions.”
Behavioral Health
Behavioral Health Patient 2022
“I like that the service is more personalized because you know the people, and that is very important.”
Dental Patient 2022
“I liked that they were attentive and fast. They gave me the support I needed and were empathetic and organized. I went to a lot of departments, and all of the staff was this way.”
Family Medicine
Family Medicine Patient 2022
“The staff in the lab, Verinta or "V," is amazing. My son was literally giddy with delight at her joking and playfulness. He was actually so happy with her, he didn't react to the blood draw, but then cried outside a tiny bit with a delayed reaction like "hey, wait, that hurt." She is an absolutely phenomenal addition to the phlebotomy team! Overall, a great experience.”
May 2019
Parent of a Pediatric Patient
“Dr. Kane always asks me if I understand everything and whether or not I need further clarification... I really appreciate him explaining everything so in depth.”
Eye Care Patient 2018
“There’s an emphasis on education here. Dr. Chiakpo and Marianna (a nurse in training) provided a lot of background concerning my issue and even brought in diagrams, which I greatly appreciated, since I’m a visual learner. They both gave me space to ask questions on everything. I really appreciated the time they spent with me.”
Family Medicine Patient 2018
“I truly enjoyed the sweetness of Dr. Biffi. She was very detailed in her explanations, and thoroughly checked and re-checked everything. She really impressed me.The assistant was also very good, dedicated, and professional.”
Eye Care Patient 2018
“My ride was late, but Dr. Green waited an hour for me. When I got there, she took me right in, so that was very nice. She gave me a prescription; she actually brought the prescription all the way outside to give it to me, since I had forgotten it. She is excellent! Everyone is very nice and very understanding. I really liked the center; everyone was very cordial to me.””
Adult Medicine Patient 2018