Referral Coordinator

Job Summary

The Referral Coordinator is responsible for coordinating all South Boston Community Health Center’s patients through the referral process.

Qualifications

High School Diploma required, some college preferred, knowledge of the referral and prior authorization system.

Representative Job Duties

• Collects request for SBCHC and outside specialists or diagnostic visits and determines whether managed care authorization is needed.
• Obtains provider authorization (or denial) for a referral and notifies outside specialists and patients of authorization numbers.
• Documents in the medical record:  details about referral; the steps to making the referral ; and communications regarding the referral
• Serves as liaison between the outside specialist and referring physician and schedules internal and external appointments.
• Notifies patients of scheduled appointments and educates them about their appointments and any necessary preparation.
• Interacts with insurance companies to obtain the prior authorizations for the patients for high tech radiology procedures and dealing with out of network referrals and worker’s comp. cases.
• Assumes other duties as required.

Competitive benefits package. Generous tuition assistance after 1 year of service

Apply Now

Please submit cover letter and resume to hr@sbchc.org.