FAQs

Does SBCHC accept my insurance?

SBCHC accepts all major insurances. Visit our Accepted Insurance Carrier page to view a full list of plans with their corresponding insurance specialist's contact information.

Who can get prescriptions filled at the pharmacy?

On-Site pharmacy services at SBCHC are offered to patients and community residents.

How can I transfer my prescription from another pharmacy to the pharmacy at
SBCHC?

Switching is easy. Simply bring in your existing prescription container or call the pharmacy at 617-268-9500. The pharmacy will take care of the rest.

Is off-street parking available at the Health Center?

Parking is available in the Silver Street parking lot at the rear of our main building at 409 West Broadway. On-street parking is available but may be limited. Please note parking restrictions posted on city signs.

How can I refill my prescriptions at the pharmacy?

Simply call the pharmacy with your refill request and a pharmacist will be happy to assist you.

I have trouble paying for my prescriptions, where can I find help?

The pharmacy at SBCHC accepts most insurance plans including Health Safety Net. SBCHC Health Insurance advisors are happy to assist you in applying for reimbursement plans.

How do I sign up for MassHealth?

Visit our Health Insurance Services department to apply for MassHealth. We can do an online or paper application that will screen you for eligibility for all MassHealth coverages, ConnectorCare Plans and Qualified Health Plans.

How will Obamacare affect my Medicare benefits?

The Affordable Care Act, commonly referred to as Obamacare, will not have any effect on Medicare. People receiving Medicare benefits do not need to reapply through the Health Connector.

Does SBCHC offer the COVID-19 vaccine?

SBCHC is happy to be a part of the statewide effort to vaccinate Massachusetts residents! For the most up-to-date information, visit our vaccine page

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What You're Saying

“I feel that it is a well-oiled machine, with Dr. Brout at South Boston. I just can't say enough good things! They know why I am there without a computer, since everybody knows what is going on with me, all staff. Everybody is on the same page, for a level of healthcare I had never experienced.”
Family Medicine/Dr Brout
Family Medicine Patient 2022
“I like the doctors my son has. They listen, are very understanding, and seem like they care. I just like how they are with my son.”
BH Parent
Parent of Behavioral Health Patient 2022
“I like the attentiveness and feeling heard. I appreciate the fact that providers always make me feel involved in decisions.”
Behavioral Health
Behavioral Health Patient 2022
“I like that the service is more personalized because you know the people, and that is very important.”
Dental
Dental Patient 2022
“I liked that they were attentive and fast. They gave me the support I needed and were empathetic and organized. I went to a lot of departments, and all of the staff was this way.”
Family Medicine
Family Medicine Patient 2022
“The staff in the lab, Verinta or "V," is amazing. My son was literally giddy with delight at her joking and playfulness. He was actually so happy with her, he didn't react to the blood draw, but then cried outside a tiny bit with a delayed reaction like "hey, wait, that hurt." She is an absolutely phenomenal addition to the phlebotomy team! Overall, a great experience.”
May 2019
Parent of a Pediatric Patient
“Dr. Kane always asks me if I understand everything and whether or not I need further clarification... I really appreciate him explaining everything so in depth.”
2018
Eye Care Patient 2018
“There’s an emphasis on education here. Dr. Chiakpo and Marianna (a nurse in training) provided a lot of background concerning my issue and even brought in diagrams, which I greatly appreciated, since I’m a visual learner. They both gave me space to ask questions on everything. I really appreciated the time they spent with me.”
2018
Family Medicine Patient 2018
“I truly enjoyed the sweetness of Dr. Biffi. She was very detailed in her explanations, and thoroughly checked and re-checked everything. She really impressed me.The assistant was also very good, dedicated, and professional.”
2018
Eye Care Patient 2018
“My ride was late, but Dr. Green waited an hour for me. When I got there, she took me right in, so that was very nice. She gave me a prescription; she actually brought the prescription all the way outside to give it to me, since I had forgotten it. She is excellent! Everyone is very nice and very understanding. I really liked the center; everyone was very cordial to me.””
2018
Adult Medicine Patient 2018