Billing & Financial Assistance

Paying your bill is easy.

Billing statements issued by the South Boston Community Health Center (SBCHC) will have a SBCHC header and logo printed on them. The SBCHC Billing department is able to assist you with these bills.

If the statement has a Boston Medical Center, Quest Diagnostics, or other name printed on it, please call the phone number included on that statement for assistance from that facility's billing department. The SBCHC Billing department is, unfortunately, unable to assist with statements from other facilities.

Acceptable Forms of Payment

• Cash
• Check
• Credit Cards: MasterCard, Visa, and Discover
• Flex Cards for copayments

Payment Methods

• Online: MyChart Patient Portal
• By phone: (617)464-5891
• By mail:
  South Boston Community Health Center
  ATTENTION: Billing Department
  386 West Broadway
  South Boston, MA  02127

Financial Assistance

Discounted Services

At SBCHC, no one will be denied access to services due to inability to pay; and there is a sliding fee discount program available based on family size and income. All SBCHC patients are eligible to apply for SBCHC’s sliding fee discount program to pay for out-of-pocket expenses associated with services provided.  In the event patients are uninsured or under-insured and are not willing to apply for discounts on services, they will be expected to pay for the full costs of services and out of pocket expenses.

Payment Plans

SBCHC offers payment plans for patients who are have difficulty paying their balances. All patients have the opportunity to initiate a payment plan themselves using MyChart, or work one-on-one with someone in the Billing Department to determine a payment plan that best suits the patient’s needs. SBCHC does not refuse to treat patients due to an inability to pay for services.

To learn more about your options, please contact the SBCHC Billing department at (617)464-5891.