How do I sign up for MassHealth?

Visit our Health Insurance Services department to apply for MassHealth. We can assist you with an online or paper application that will screen you for eligibility for all MassHealth coverages, ConnectorCare Plans and Qualified Health Plans. Coming prepared with the necessary documents will expedite your application process.

Acceptable Forms of Verification
  • Driver’s License
  • Legal Permanent Resident card
  • Certificate of US citizenship
  • Certificate of naturalization
  • Military ID
  • School ID
  • A government issued ID containing the individual’s photo or other identifying information
  • Military dependent’s identity card
  • U.S. Coast Guard Merchant Mariner card
  • U.S. Passport (even if it is expired)
  • Certificate of Naturalization
  • Certificate of U.S. Citizenship
  • U.S. Birth Certificate
  • Paid weekly: 2 pay stubs
  • Paid bi-weekly: 1 pay stub
  • Paid monthly: 1 pay stub
  • Unemployment
  • Pension
  • Social Security
  • Worker’s compensation
  • Self-employed: Federal 1040 Tax return from previous year
  • Statement of military earnings (gross)
  • Letterhead statement of gross weekly earnings (including pay rate,
    number of hours worked, salary, overtime rate if applicable, and
    number of overtime hours)

Health Insurance Services is located on the first floor of our facility at 409 W. Broadway in South Boston and can be reached at 617-269-7500. Hours of Operation are currently Monday through Friday, 9am to 4pm.

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What You're Saying

“I feel that it is a well-oiled machine, with Dr. Brout at South Boston. I just can't say enough good things! They know why I am there without a computer, since everybody knows what is going on with me, all staff. Everybody is on the same page, for a level of healthcare I had never experienced.”
Family Medicine/Dr Brout
Family Medicine Patient 2022
“I like the doctors my son has. They listen, are very understanding, and seem like they care. I just like how they are with my son.”
BH Parent
Parent of Behavioral Health Patient 2022
“I like the attentiveness and feeling heard. I appreciate the fact that providers always make me feel involved in decisions.”
Behavioral Health
Behavioral Health Patient 2022
“I like that the service is more personalized because you know the people, and that is very important.”
Dental Patient 2022
“I liked that they were attentive and fast. They gave me the support I needed and were empathetic and organized. I went to a lot of departments, and all of the staff was this way.”
Family Medicine
Family Medicine Patient 2022
“The staff in the lab, Verinta or "V," is amazing. My son was literally giddy with delight at her joking and playfulness. He was actually so happy with her, he didn't react to the blood draw, but then cried outside a tiny bit with a delayed reaction like "hey, wait, that hurt." She is an absolutely phenomenal addition to the phlebotomy team! Overall, a great experience.”
May 2019
Parent of a Pediatric Patient
“Dr. Kane always asks me if I understand everything and whether or not I need further clarification... I really appreciate him explaining everything so in depth.”
Eye Care Patient 2018
“There’s an emphasis on education here. Dr. Chiakpo and Marianna (a nurse in training) provided a lot of background concerning my issue and even brought in diagrams, which I greatly appreciated, since I’m a visual learner. They both gave me space to ask questions on everything. I really appreciated the time they spent with me.”
Family Medicine Patient 2018
“I truly enjoyed the sweetness of Dr. Biffi. She was very detailed in her explanations, and thoroughly checked and re-checked everything. She really impressed me.The assistant was also very good, dedicated, and professional.”
Eye Care Patient 2018
“My ride was late, but Dr. Green waited an hour for me. When I got there, she took me right in, so that was very nice. She gave me a prescription; she actually brought the prescription all the way outside to give it to me, since I had forgotten it. She is excellent! Everyone is very nice and very understanding. I really liked the center; everyone was very cordial to me.””
Adult Medicine Patient 2018