Information Technology Director

Job Summary

The Director of Information Technology serves as the senior leader responsible for shaping and executing the organization’s technology strategy to support clinical excellence, operational efficiency, data-driven decision-making, and patient-centered care. This highly strategic and hands-on role provides leadership across all aspects of IT operations, cybersecurity, system integration, governance, and digital transformation. The IT Director supervises the IT department, collaborates across departments, and acts as a trusted advisor to executive leadership.

Qualifications

Required Experience:

• Minimum 7–10 years of progressive IT leadership experience in a healthcare setting (FQHC, hospital, or large clinical network preferred).
• 3+ years management experience
• Strong technical proficiency across enterprise IT systems, including:
• Clinical (EHR), operational (Paylocity) and financial platforms
• Cloud platforms (Azure, AWS) and hybrid infrastructure design.
• Microsoft 365 and Active Directory administration.
• Network architecture including LAN/WAN, VPN tunnels, SD-WAN, Wi-Fi, firewalls, and multi-site redundancy.
• Cybersecurity tools and protocols including SIEM, HIDS/NIDS, MFA, SSO, endpoint management, and vulnerability testing.
• Identity and access management, zero-trust frameworks, and secure remote access.
• Virtualization and containerization technologies (e.g., Hyper-V, VMware, Docker).
• Backup, disaster recovery, and business continuity planning.
• Demonstrated experience in hands-on system troubleshooting and performance optimization.
• Experience managing enterprise ticketing systems and service delivery workflows.
• Experience in healthcare organizations.
• Technical certifications.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or related field required. Or, at least 10 years of up-to-date, hands-on experience in a mixed OS, multi-WAN environment.

Skills and Competencies:

• Strong communication skills with the ability to translate technical concepts to business stakeholders.
• Exceptional critical thinking skills, adaptability, and emotional intelligence.

Special Requirements:

• Ability to travel across sites as needed.
• Available during off-hours when required for critical operations or incident response.

Representative Job Duties

Strategic Leadership and Planning

• Develop and execute a comprehensive IT strategy aligned with organizational goals, clinical/operational/financial objectives, and emerging industry trends.
• Lead digital transformation and infrastructure modernization initiatives, including migration to cloud environments, system optimization, and other organizational platforms.
• Advise executive leadership on technology investments, emerging risks, and innovation opportunities.

Infrastructure and Systems Management

• Oversee the design, implementation, and maintenance of all IT systems including servers, network equipment, storage, VoIP, VPN remote access, content filtering, and cloud-based platforms.
• Ensure the reliability, security, and scalability of all IT systems including networks, servers, cloud services, disaster recovery, EHR environments, and endpoint devices.
• Manage secure and seamless support for remote and hybrid staff, ensuring access to systems while upholding security standards.
• Lead planning and implementation of major system upgrades, integrations, and architectural enhancements.
• Provide high-level technical oversight for architecture design, system integrations, and network infrastructure, including hands-on troubleshooting as needed.
• Oversee Device Management (MDM) systems to securely manage, monitor, and configure endpoints including smartphones, tablets, and laptops used across the organization.
• Support EHR and other clinical systems, integrations, and peripheral devices.
• Lead administration, configuration, and optimization of Microsoft 365 environments including email, Teams, OneDrive, SharePoint, and security and compliance tools.
• Implement and support O365 tools to enhance organizational collaboration, reduce silos, and improve productivity.

Technology Governance and Compliance

• Establish and lead IT governance frameworks, including change management, cybersecurity, and disaster recovery programs.
• Ensure compliance with HIPAA, NIST and applicable federal and state regulations.
• Oversee the development, maintenance, and enforcement of IT policies, procedures, and audit readiness.

Cybersecurity and Risk Management

• Act as the organization’s Security Officer (if not a separate role), overseeing risk assessments, incident response, identity management, and business continuity planning.
• Implement robust cybersecurity strategies including MFA, SSO, zero-trust frameworks, endpoint protection, and network segmentation.

Infrastructure and Systems Oversight

• Ensure the reliability, security, and scalability of all IT systems including networks, servers, cloud services, disaster recovery, and EHR, other clinical and operational/financial environments.
• Lead planning and implementation of major system upgrades, integrations, and architectural enhancements.
• Oversee the performance, functionality, and availability of mission-critical systems (EHR, HR, finance, data warehouse, telehealth, etc.).
• Provide high-level technical oversight for architecture design, system integrations, and network infrastructure, including hands-on troubleshooting as needed.

Team Leadership and Development

• Lead and develop a high-performing IT team, including technical specialists across infrastructure, applications, helpdesk, cybersecurity, and other duties.
• Recruit top-tier talent, manage performance, and foster a culture of innovation, accountability, professional development, and customer service.
• Collaborate effectively with cross-functional leaders and clinical stakeholders across the organization.

Budgeting, Procurement and Vendor Management

• Develop, plan, advocate and manage the IT budget, optimizing costs while ensuring high-value technology investments.
• Lead vendor and contract negotiations, including strategic partnerships for managed services, consultants, and cloud providers.
• Evaluate, select, and onboard new technologies and services that reduce friction, enhance security, and drive productivity.

Competitive benefits package. $110,000 - $160,000

Apply Now

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Please submit cover letter and resume to hr@sbchc.org.