South Boston Community Health Center Wins MHQP Patient Experience Award
March 8, 2022
South Boston Community Health Center Wins MHQP Patient Experience Award
SBCHC is among the top pediatric primary care practices in the state recognized for best-in-class patient experience.
Boston, MA – South Boston Community Health Center is pleased to announce that it has received an award from Massachusetts Health Quality Partners (MHQP) for being one of the top practices in Massachusetts for patient experience in pediatric primary care.
The “MHQP Patient Experience Awards” is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that brings together providers, health plans, and patients to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. SBCHC received recognition for the following awards for pediatric care:
Distinction in Coordinating Patient Care
Distinction in How Well Providers Know Their Patients
Distinction in Office Staff Professional Excellence
“Our staff at South Boston Community Health Center have a relentless focus on the needs of our patients. It was wonderful to see their hard work and our patient-centered mission recognized,” said William J. Halpin, Jr, CEO of South Boston Community Health Center. “I think the difficulties of Covid brought out the very best in our people. They rose to the extraordinary challenges every day and they found safe ways to care for people when they needed us the most.”
“Although the pandemic continues to have an immeasurable impact on healthcare everywhere, the 2021 winners of the 2021 MHQP Patient Experience Awards found a way to rise above this crisis and provide best-in-class patient experiences during a very challenging time,” said Barbra Rabson, MHQP’s President and CEO. “We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence.”
“Primary care is the heart of healthcare in Massachusetts,” said James Roosevelt, Jr., MHQP’s Board Chair. “The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients.”